Secretary - Receptionist

(501) 372-5300 | (800) 482-6359 (TDD)

Secretary - Receptionist

MINIMUM QUALIFICATIONS

  • High school education or equivalent
  • 1 year secretarial experience
  • Word processing
  • 50 wpm typing
  • Prefer experience with Access and Excel

KNOWLEDGE, SKILLS, ABILITIES

  • Knowledge of telephone etiquette
  • Knowledge of business English, spelling, and punctuation
  • Ability to operate standard office equipment
  • Ability to follow oral and written instructions
  • Ability to organize information and materials
  • Ability to enter data in spreadsheet or database
  • Ability to speak clearly and write legibly
  • Ability to project image of agency over the phone

DUTIES AND RESPONSIBILITIES

  • Receives and handles incoming calls
  • Forwards calls to proper person or take messages to include name and number of caller
  • Removes message from voice mail as necessary
  • Answers general inquiries about programs/services
  • Greets and directs visitors
  • Completes other clerical and administrative duties as assigned
  • Assists other departmental staff as needed

ADDITIONAL INFORMATION

  • Is courteous and friendly to all customers both internal and external
  • Adheres to scheduled work hours
  • Excellent customer service skills are essential
  • Must have excellent computer skills
  • Position is located at 706 W. 4th Street, North Little Rock, AR

APPLY NOW

PRINTABLE APPLICATION