CareLink Mission:
To connect older people and their families with resources to meet the opportunities and challenges of aging.
Minimum Qualifications
- Associate’s degree or equivalent from two-year college or technical school
- 6 months to one-year related experience/training
- Current and valid Arkansas driver’s license with “P” endorsement
- Aging services experience preferred
Knowledge, Skills, Abilities
- Knowledge of specialized work to be supervised
- Knowledge of regulations and requirements of funding source and service
- Knowledge of principles of personnel management
- Knowledge of principles of quality management
- Ability to read and interpret documents
- Ability to write routine reports and correspondence
- Ability to add, subtract, multiply, and divide in all unites of measure
- Ability to solve practical problems and deal with a variety of concrete variables
- Ability to interpret a variety of instructions
- Ability to walk, sit, stoop, kneel, crouch, or crawl
- Ability to lift and/or move up to 25lbs.
- Occasional travel required
Duties and Responsibilities
- Supports and encourages organizational and employee development
- Communicates and reinforces organizational values
- Defines and shares organization/center purpose/vision
- Leads and gains the support of others in overcoming defined obstacles
- Manages change through accurate, positive, and timely communication
- Participates in problem-solving discussions and demonstrates support of outcomes regardless of personal view
- Maintain a professional attitude and cooperate with staff, volunteers and community partners
- Ensure physical environment is safe and clean.
- Coordinates with the CareLink Development Department and participates in fundraising activities sponsored by CareLink.
- Secures approval from the CareLink Development Department for all fundraising activities sponsored by CareLink
- Ensures fundraising activities in which CareLink staff participate in, comply with all local, state, and federal laws, rules, and regulations.
- Is the Liaison for local community councils or associations fundraising activities that benefit senior services programs.
- Keeps CareLink supervision and management fully informed of CareLink sponsored and local group fundraising activities.
- Attend required staff meetings, training, and conferences.
- Practices a supervisory style that contributes to a positive and productive work climate for all employees and volunteers
- Works within policies and procedures for personnel actions, e.g., performance evaluations, counseling, leave, approval, selection, orientation, etc.
- Lead and train staff to work with seniors
- Regularly meets with staff individually and as a group to provide feedback, problem-solve, and communicate information.
- Regularly utilizes positive reinforcement to develop and motivate employees.
- Celebrates achievement of center and staff
- Coordinates senior activity programs with activities of other community services and centers within the county
- Coordinates activities between center functions to maximize efficiencies and optimize services provided
- Identifies and recommends solutions to problems
- Responds to customer questions/complaints
- Maintains staff work schedules to ensure adequate coverage, assigns and distributes workload
- Trains staff in specific job tasks and assists as needed
- Identifies and recommends solutions to problems
- Ensures center compliance with laws, regulations, policies, and licensure requirements pertaining to services provided; maintains electronic records to document the same
- Prepare and submit the center’s payroll.
- Prepares reports concerning activities of programs and areas of responsibility, including reports to management on goals, objectives, and progress; maintains electronic records of same
- Sets up and maintains accurate records and files
- Establishes written procedures regarding duties, record keeping and center activities
- Prepares reports concerning activities of the program
- Actively participates in countywide menu planning
- Ensures meal production complies with approved menus, laws, regulations, policies and licensure requirements.
- Ensures kitchen equipment requiring repair, service or replacement is remedied in a timely, quality fashion
- Coordinates with kitchen staff to ensure high-quality and timely meal production
- Maintains an active recruiting strategy to attract qualified volunteer candidates
- Overseas recruitment and training of center volunteers
- Coordinates with agency staff to publicize volunteer opportunities
- Develops community contacts and partnerships for recruiting volunteers
- Utilizes various recruitment strategies as appropriate to the target population
- Ensures Background Checks have been completed prior to volunteer assignment
- Provides volunteer orientation and training of task responsibilities prior to assignment
- Ensures an adequate active volume of volunteers to fulfill the daily mission of the center
- Ensure compliance with all applicable laws, regulations, funding requirements, assurances, policies and procedures.
- Approves performance standards, objectives and methods for monitoring
- Implement applicable policies, procedures, and goals
- Continually assesses and improves the center’s performance.
- Leads staff in the identification of program objectives
- Sets in place processes for systematic improvements
- Evaluates work processes
- Defines standards and methods for monitoring performance
- Identifies processes and systems for improvement
- Takes action to monitor and improve processes and systems
- Maintains records of quality improvement initiatives
- Handles all funding sources according to organizational policies
- Ensures maximum services are provided with available resources
- Oversees center’s waitlist for senior services when needed
- Providers clear and timely communication regarding center waitlists
- Oversees food purchases; monitors food costs and inventory.
- Monitor contract budget status monthly and adjust service deliveries accordingly.
- Approves purchases and expenditures of the center.
- Assists in preparation of center’s budget as requested.
- Monitors income and expenses monthly, adjusts operations as needed to stay within approved budget
- Initiates and tracks purchase requisitions
- Collects data for budget development
- Prepares regular summary reports of program utilization, e.g., units of service
- Understands funding sources and how to meet funding restrictions and maximize funding for service delivery
Salary Range: $36,461-$45,487
Location: Bryant, AR
CareLink does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
