CareLink

Development Officer

CareLink Mission:

To connect older people and their families with resources to meet the opportunities and challenges of aging.

Minimum Qualifications

  • High school education or equivalent
  • Bachelor’s degree in Public Relations, Marketing, Fundraising, Business Administration or related field preferred
  • Minimum 2 year of experience in PR, Marketing, Fundraising, Sales or related field
  • Or, any combination of experience, education and training which provides the knowledge,
  • Skills and abilities to perform the functions of the job
  • Word processing, spreadsheet, database experience

Knowledge, Skills, Abilities

  • Knowledge of business, English, spelling, and punctuation
  • Knowledge of database management and various applications for spreadsheet and database programs
  • Knowledge of grant-writing methods and techniques
  • Knowledge of basic fundraising tools and best practices
  • Ability to operate standard office equipment
  • Ability to organize information and materials
  • Ability to work independently on multiple complex tasks and produce results on a timely basis

Duties and Responsibilities

  • Advances the philanthropic profile of CareLink by building relationships with advisors, donors, prospects, and volunteers to deepen their loyalty and encourage higher levels of support and involvement.
  • Leads assigned development programs and executes strategies and tactics to achieve individual and programmatic results.
  • Manages a portfolio of assigned donors, continuously monitoring status of current donors and building prospects for new gifts.
  • Assists in and makes independent, direct solicitations for sponsorships and general support.
  • Assists in the development and execution of fundraising events.
  • Manages online giving forms, digital campaigns, and monthly giving program.
  • Coordinates and ensures timely fulfillment of corporate and event sponsor benefits.
  • Researches and pursues new individual and corporate funding, developing, and sustaining long term support of CareLink.
  • Remains up to date on industry standards and innovative strategies for fundraising, grants and relationship-building.
  • Tracks results of fundraising initiatives, assessing performance and recommending changes as needed to achieve success.
  • Manages agency donor database, entering thorough and accurate information and updating as needed.
  • Completes regular gift entries, including in-kind donations, ensuring data is consistent and correctly recorded and donors are acknowledged in a timely manner.
  • Enters key donor information, appeal codes and thorough ‘action’ data appropriately to track donor contact.
  • Manages all online donations ensuring verification, processing, and acknowledgement are completed in a timely fashion.
  • Generates queries and sorts donor lists by specific constituent information and/or attributes as regularly scheduled.
  • Provides oversight for pulling mailing lists, data for labels, daily and other routine reports, running letters and mail merge.
  • Manages pledge calendar by maintaining open pledge record and sending regular pledge reminders.
  • Sends year-end giving statements to donors.
  • Generates revenues for CareLink programs through timely submission of well-researched, well written and well-documented grant applications. 
  • Maintains primary responsibility as grant administrator including managing submission schedules, reporting deadlines, tracking and other follow up.
  • Writes high-quality proposals, narratives, letters of intent and applications with well-crafted supporting documents consistent with corresponding grant policies and procedures and the requirements/guidelines of funding agencies.
  • Conducts research to identify new corporate, foundation and private funders as prospects for both general operating and program support revenue streams.
  • Serves as liaison to foundations/grantors and appropriate personnel including program and finance staff.
  • Remains up-to-date on CareLink’s current, urgent and future programmatic needs as well as local and statewide opportunities for CareLink to be matched with aligning grants and funders.
  • Establishes and maintains interpersonal relationships with CareLink partners, donors, and stakeholders.
  • Responsible for gift acknowledgement process, including drafting letters, updating templates regularly, mailing acknowledgements in a timely manner, and recognizing opportunities to personalize acknowledgements whenever necessary or appropriate.
  • Conducts phone calls, writes thank you cards and maintains regular stewardship for assigned portfolio of donors.
  • Works with Giving Officer to craft personal and creative touchpoints for donors.
  • Drafts correspondence and stewardship materials including welcome packets, donor touchpoints, emails and other engagement pieces.
  • Works with VP of Development and Giving Officer to host appreciation events and activities for major donors and prospects.
  • Assists with volunteer stewardship as needed.
  • Compiles donor information and works with Communications Officer on content for agency newsletter and other projects as necessary including mailing list, donor highlights, sponsor recognition, etc.
  • Assists with storytelling efforts to highlight the impact of our services made possible by donor contributions.
  • Provides Communications Officer with materials for social media and electronic communications related to development activities.

Additional Information

Salary Range: $47,872-$54,584

CareLink does not and shall not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its actives or operations.

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