- Have a bachelor’s degree from an accredited institution in a health and human services field (social work, sociology, gerontology, or related field), plus two years’ experience in the delivery of human services to the elderly
- Be licensed in the state of Arkansas as a social worker (Licensed Master Social Worker or Licensed Certified Social Worker), a registered nurse or a licensed practical nurse
- Reliable transportation with valid AR driver’s license and auto liability insurance with increased coverage limits
- Have performed satisfactorily as a case manager serving the targeted population for a period of two (2) years (experience must be within the past 3 years)
KNOWLEDGE, SKILLS, ABILITIES
- Knowledge of governmental resources and programs, including but not limited to Medicaid and Medicare eligibility requirements, including Medicare Part D counseling.
- Ability to drive a car to clients’ home within six county service area
- Ability to objectively interview and obtain accurate information
- Ability to evaluate problems and develop a person-centered service plan with the client’s input and approval
- Ability to accurately prepare forms and reports in a timely manner
- Ability to network with other agencies to coordinate services
Duties and Responsibilities
- Receives referrals and contacts client/caregiver to gather initial information.
- Schedules home visit with client/caregiver as needed
- Performs initial interview/assessment to determine needs
- Conducts reassessment as required by funding source
- Assesses for eligibility and presents service options available to client/caregiver
- Assists client as needed in completing application forms for services needed
- Contacts other agencies on behalf of client as appropriate
- Provides follow-up services
- Documents all contacts for the file, e.g., client, family, outside agency, etc. and forwards copy for billing of services
- Provides appropriate documentation for billing of service units
- Obtains physician signature for Medicaid billing
- Secures signed release of information form before contacting any outside agency on behalf of client
- Provides summary reports
- Provides information about aging services, public benefits, and other resources to client’s caregivers, other agencies, and the public
- Promotes agency services and programs, mails brochures
- Helps gather information on resources in the community
- Stays abreast of changes in agency services, benefits, programs, and other duties as assigned.
- Attends staff meetings as requested
- Other duties as assigned
Regular office hours begin at 8:00 am – 4:30 pm. Eleven paid holidays. Salary Negotiable. Bi-weekly compensation, mileage reimbursement, employee/family health insurance, 401K retirement plan, paid holiday, sick, and annual leave. This information is for general purpose and does not give a complete job or other duties as assigned.