Care Coordinator

(501) 372-5300 | (800) 482-6359 (TDD)

Care Coordinator


  • Bachelor degree in social work, sociology, gerontology or related field
  • Or current LPN License in Arkansas
  • Reliable transportation with valid AR driver’s license and auto liability insurance with increased coverage limits
  • Two years of experience in the delivery of human services to the elderly or performance as a case manager serving the elderly for a period of two years within the past 3 years is preferred.


  • Knowledge of governmental resources and programs
  • Knowledge of Medicaid and Medicare eligibility requirements, including Medicare Part D counseling
  • Ability to make home visits
  • Ability to evaluate problems and develop a plan of action
  • Ability to interview and obtain information
  • Ability to prepare forms and reports in a timely manner
  • Ability to network with other agencies to coordinate services

Duties and Responsibilities

  • Receives referrals, contacts client/caregiver to gather initial information.  Schedules home visit with client/caregiver as needed
  • Performs initial interview/assessment to determine needs
  • Conducts reassessment as required by funding source
  • Assesses for eligibility and presents service options available to client/caregiver
  • Develops a service plan and obtains client signature
  • Assists client as needed in completing application forms for services needed
  • Contacts other agencies on behalf of client as appropriate
  • Provides follow-up services
  • Documents all contacts for the file, e.g., client, family, outside agency, etc. and forwards copy for billing of services
  • Provides appropriate documentation for billing of service units
  • Obtains physician signature for Medicaid billing
  • Secures signed release of information form before contacting any outside agency on behalf of client
  • Provides summary reports
  • Provides information about aging services, public benefits, and other resources to client’s caregivers, other agencies, and the public
  •   Promotes agency services and programs; mails brochures
  •   Helps gather information on resources in the community
  • Stays abreast of changes in agency services, benefits, programs, etc

Additional Information

  • Maintains regular attendance
  • Adheres to scheduled work hours

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Click Here for Printable Application