Care Coordinator : Apply Today | CareLink

(501) 372-5300 | (800) 482-6359 (TDD)

Care Coordinator

ENTRY-LEVEL QUALIFICATIONS

  • Bachelor degree in social work, sociology, gerontology or related field
  • Reliable transportation with valid AR driver’s license and auto liability insurance with increased coverage limits
  • Two years of experience in the delivery of human services to the elderly or performance as a case manager serving the elderly for a period of two years within the past 3 years is preferred.

KNOWLEDGE, SKILLS, ABILITIES

  • Knowledge of governmental resources and programs
  • Knowledge of Medicaid and Medicare eligibility requirements, including Medicare Part D counseling
  • Ability to make home visits
  • Ability to evaluate problems and develop a plan of action
  • Ability to interview and obtain information
  • Ability to prepare forms and reports in a timely manner
  • Ability to network with other agencies to coordinate services

Duties and Responsibilities

  • Receives referrals, contacts client/caregiver to gather initial information.
  • Schedules home visit with client/caregiver as needed
  • Performs initial interview/assessment to determine needs
  • Assesses for eligibility
  • Assists client as needed in completing application forms
  • Contacts other agencies on behalf of client as appropriate
  • Provides follow-up
  • Documents all contacts for the file, e.g., client, family, outside agency, etc.
  • Provides appropriate documentation
  • Secures signed release of information form before contacting any outside agency on behalf of client
  • Provides summary reports
  • Focuses on the situation, issue or behavior, not on the person
  • Maintains the self-esteem and self-confidence of others
  • Maintains constructive relationships with employees, peers, managers
  • Takes initiative to make things better
  • Leads by example
  • Maintains regular attendance
  • Adheres to scheduled work hours
  • Notifies supervisor in advance when unable to report to work as scheduled
  • Meets deadlines
  • Manages own time to complete work within time frame
  • Responds to requests in a timely manner
  • Ensures accuracy of work before submitting
  • Complies with agency policies and procedures
  • Adheres to rules for confidentiality
  • Accepts and utilizes constructive feedback
  • Attends scheduled training and in-services

Additional Information

  • Maintains regular attendance
  • Adheres to scheduled work hours
 

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